Libreng Tawag Service Offered By Smart After Floods

Written by Techindustriya. Posted in News, Telcos

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Published on August 09, 2012 with No Comments

Residents of Barangay Tunasan in Muntinlupa make use of the Libreng Tawag service.

As more areas were submerged due to torrential rains, Smart Communications, Inc. (Smart) provided Libreng Tawag service to hard-hit barangays to support the communication needs of the residents.

Smart, working with barangay officials, put up Libreng Tawag centers in various parts of Metro Manila.

Libreng Tawag services were made available in H. Bautista Elementary School for Barangay Tumana evacuees and the Malanday Barangay Hall for Barangay Malanday, both in Marikina; Ynares Gym at Barangay Sta. Ana in San Mateo, Rizal; the Tunasan covered court at Barangay Tunasan in Muntinlupa; and the Cavite Coliseum at Bacoor, Cavite in coordination with employee volunteers and the concerned barangay councils.

A Libreng Tawag station was also set up in Quezon City’s Sto. Domingo Church.  Libreng Tawag centers will also be deployed in evacuation centers in Ateneo de Manila, Navotas and in the Bulacan area.

Smart Relief Operations have started in Valenzuela on Monday and more would be undertaken in other areas in the following days.

Teams in North Luzon and other affected areas outside of Metro Manila are also on standby to deploy Libreng Tawag services and relief operations as soon as floodwaters recede.

“Smart’s mobile network continued to operate normally despite the heavy rains. Voice and text services remain operational due to preparations undertaken, including the deployment of standby generators,” said Ramon Isberto, head of Smart’s Public Affairs.

The P67-billion mobile network upgrade undertaken by Smart and parent PLDT made sure that the telco’s infrastructure is able to handle the demands of its subscribers for communications that is always up and running especially in times of disasters.

Smart has also been keeping constant communications with DOST and PAGASA for the safety of its engineers and other employees that are being deployed to areas critical to ensure service is uninterrupted, or in some cases, restored soonest.

“PLDT landline services, on the other hand, are unhampered.  Telecommunications equipment like street side cabinets had been raised except for areas affected by severe floods and prolonged power outages,” said Isberto.

“Reports of outages in some of the flooded areas are due to lack of commercial power.  Power was turned off as a precautionary measure against the rising water in CAMANAVA,” said Isberto.

Smart subscribers with zero load simply need to key in *7572 to receive credits worth P5, equivalent to four All-Net SMS and P1 airtime. A P5 airtime will be deducted from the subscriber’s next load purchase.

Smart subscribers may donate to Baha Fund via Smart Money Acct. No. 5577 5130 6822 1104. Deposits are also accepted in BDO branches.  Smart subscribers may also send donations to Red Cross by texting RED <amount> to 4143.

For more updates and for disaster preparedness tips, please follow @SMARTCares or check out

Here is a complete list of Libreng Tawag Stations in the affected areas as of August 9:


  • Malanday Barangay Hall
  • H. Bautista Elem. School in Concepcion
  • Concepcion High School, Tumana
  • Nangka Elem. School


  • Sta. Ana Covered Court, San Mateo

Quezon City

  • Sto. Domingo Church, Quezon Avenue


  • Vicente Cruz St., Sampaloc


  • Tunasan Elem. School
  • Muntinlupa Sports Complex


  • Plaza Burgos, Guagua
  • Poblacion, Floridablanca


  • Cavite Coliseum in Bacoor